Frequently Asked Questions


Q. What national organizations have you worked with?

A. We have worked with the YMCA of the USA and local YMCAs nationwide for over 50 years. We have worked with the March of Dimes for over 15 years and with the Leukemia and Lymphoma Society for over 10 years.

Q. How long do custom medallions and pins take?

A. For Custom medallions please allow 5-6 weeks from art approval for air delivery; for best pricing please allow 12-14 weeks for boat delivery.

Q. Can I see a preproduction sample prior to placing my order?

A. Yes, for larger orders we recommend a pre-production sample before final production. Please contact Jason Newton at jason@runnershighmedallions.com or 800-621-5803 x112. Some charges may apply.

Q. I don’t have a medal design; can you design something for me?

A. YES! We love designing new and unique medallions and awards. Give us a call and we can discuss some of the various options. Please contact Jason Newton at jason@runnershighmedallions.com or 800-621-5803 x112. Some charges may apply.

Q. I know when my race is but I won’t have my final participant numbers until a few weeks before… what can I do?

A. In theses cases we recommend always ordering a few more then you might need just in case. That being said to save the most money we also recommend ordering part of your order on the boat pricing and then as the date get closer the remainder on the air.

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